Emphatic NYC

Shipping & Returns

Shipping 

We ship USPS Priority mail. No express shipping available for international orders. 

Type of order   Shipping Price     Tracking

Domestic $0 - $149  $7  Yes
Domestic $150 and up  Free!  Yes
USPS Express Mail (overnight to most areas)  $29  Yes
International Priority  $34  Yes

 
 

Returns Policy 

If you're not a 100% happy with an item you can return it for a credit card refund under the following conditions: 

    • You must contact us at info@emphaticnyc.com to receive a return confirmation number, without this we can only issue a store credit.
    • The item needs to be returned to us within 7 days of receiving it.
    • The item must be in the original condition with tags attached.
    • No refund on shipping cost.
    • Please include your name, order number and reason for return in the email.
    • We will email you as soon as your return has been processed.

Please allow 7 - 10 days for the refund to show. NO CREDIT CARD REFUND ON SALE ITEMS, STORE CREDIT ONLY 

If you have any further questions please contact us at info@emphaticnyc.com 

 

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